Grand Rapids Popcorn Company

I have ordered countless cases from GR Popcorn Co. throughout the years so when I needed popcorn,popcorn, called them to place a special order for 1 case of pink popcorn for a baby shower. I was told they had strawberry and watermelon available in pink. I chose strawberry and paid at the time of placing the order. I drove 45 miles to pick up my order so I opened the box to be sure that it it was what I ordered, but when I opened the box, the popcorn was red, or some shade of red. I told the lady that it was not pink and that I wanted it remade, but she said no because it was a special order, that if I wanted something different I would have to place another order and of course pay for that order. Now, I understand that it's a special order and that anything additional should be paid, however, if there is a special order, the customer should get what they ordered. I am so disappointed because I can't afford to buy another case @ $54 and even if I did, what am I going to do with all of the popcorn? I love their popcorn but I am extremely disappointed with their service. I am attaching a picture of the popcorn next to 2 different shades of red colored Crayola colored pencils and the 3 different shades of pink flowers so that you can see that for them to even call that color pink is absurd.

Spent over $40 on popcorn and the butter popcorn is the same level as high school basketball game popcorn. Nothing close to a place like a Garrets in Chicago. Also the cheese and caramel is definitely better kernels than the butter. If I just bought the butter i would give it a 1 star on quality. I could stop at the gas station and get the same quality for much cheaper. We enjoyed the other popcorn we purchased but the butter was a huge let down.